Last updated: 05 October 2026
pulsemedx acts as the data controller for the personal data processed in connection with our specialised courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. We are responsible for determining the purposes and means of processing your personal data in compliance with UK GDPR and the Data Protection Act 2018.
This privacy notice applies to all individuals who interact with our commercial website, including prospective and current course participants, website visitors, and anyone who contacts us through the contact form. It covers data processing activities carried out by pulsemedx in the United Kingdom and explains how we handle information when you enquire about, enrol in, or attend our courses.
We collect personal data directly from you when you complete the contact form or enrolment process. Categories include contact details such as name, email address, and telephone number; professional information including current role, employer, and experience level in broadcasting; course-specific details such as preferred dates and technical background; and technical data like IP address and browser type obtained automatically when you visit the site. We do not obtain data from third-party sources unless you authorise it during enrolment.
We process your data to respond to enquiries and provide course information under the legal basis of legitimate interests. Enrolment and course delivery rely on contract necessity. Payment processing and record-keeping are based on legal obligations. Marketing communications occur only with your consent. Analytics to improve our course offerings use legitimate interests, balanced against your rights. Each purpose is explained clearly so you understand why your data is needed.
Providing contact and enrolment data is necessary to receive course materials and complete registration. If you do not supply required information, we may be unable to confirm your place, send joining instructions, or issue certificates. Optional fields, such as feedback preferences, do not affect your ability to access core course services.
Our site uses cookies and similar technologies to ensure basic functionality, remember your preferences, and measure site performance. Details of the specific cookies deployed, their purposes, and your options for managing them are set out in our Cookie Policy, which is accessible via the site-wide cookie banner.
We engage trusted processors such as hosting providers, payment gateways, and email delivery services to support course administration. These parties receive only the minimum data required and are bound by contractual safeguards. We may disclose information to regulators or law enforcement where legally required, always limiting disclosure to what is strictly necessary.
Some processors may be located outside the United Kingdom. Where personal data is transferred internationally, we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure an equivalent level of protection.
Enrolment records are retained for six years after course completion to meet tax and contractual obligations. Enquiry data is kept for twelve months unless you enrol. Marketing consent records are maintained until you withdraw consent. Technical logs are deleted after ninety days unless needed for security investigations.
We apply technical and organisational measures including encryption, access controls, and regular staff training to protect personal data. We collect only the information necessary for each purpose and regularly review our data holdings to avoid unnecessary retention.
You have the right to access, rectify, erase, restrict processing, port your data, and object to processing. To exercise these rights, contact us using the details on our Contacts page or email [email protected]. We will respond within one month and may request identification to verify your request.
Where processing is based on consent, you may withdraw it at any time by contacting [email protected] or using unsubscribe links in our messages. You can object to direct marketing or any profiling we conduct for marketing purposes without affecting other services.
If you are dissatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post to their office in Wilmslow.
Our courses are intended for adults aged eighteen and over who work or aspire to work in professional broadcasting environments. We do not knowingly collect personal data from individuals under eighteen and will delete such information if we become aware of it.
We do not use automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are limited to aggregate trends and do not result in individual automated decisions.
We review this policy regularly and will update it when our practices or legal requirements change. The last-updated date appears at the top of this page. Continued use of the site after changes constitutes acceptance of the revised policy.
